Understanding the ways adults learn
Blending interaction with measurement
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Advanced adult learning principles
Tools and techniques for the professional facilitator
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Developing the skills for thinking outside the box
Delighting your customers and your manager
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A trainer's toolkit for maximizing learning activities
Clear the clutter and focus on what’s important
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Excellence in course development using ID9
A trainer's toolkit for maximizing learning activities
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Identify and maximize ways to influence
Transform communication in a world of distraction
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Getting the most out of meetings
Tools to help your team through change
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The process and tools for win/win
Secrets of winning negotiations
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Navigating the complex negotiation
Create, prepare and design with confidence
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Secrets of selecting the right person for the job
Managing sales teams to high performance
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Develop a proactive approach towards learning needs analysis
Transforming the business of training
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A step-by-step toolkit for project success
Skills and tools for inspired leadership
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Manager & employee toolkit for an inclusive workplace
Get inside the customer's mind
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How to build customer's rapport, respect & trust