Tools and techniques for the professional facilitator
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Confident Facilitation Skills combines self-study with realistic workplace activities to provide you with the key skills and techniques to become a more effective facilitator. You will be guided through a comprehensive approach to prepare for a facilitation session, focus the group, draw out ideas, manage
difficult behavior, build consensus, maintain high energy, close the session, and construct customized agendas. Confident Facilitation Skills also includes a comprehensive reference guide of proven group facilitation techniques.