Listen and be Listened to combines self-study with realistic workplace activities to provide you with the key skills and techniques of effective and enhanced listening. You will learn to build more effective work relationships with your co-workers and leaders by tuning into key communication messages and responding appropriately. You will learn tips, tricks and techniques to boost active listening capability and discover that effective listening helps command respect from both the speakers and listeners point of view.
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What's in the ebook package?
Listen and Be Listened To - eBook
Part 1:
Listening & Communication
Part 2:
Listening Barriers
Part 3:
Listening Styles
Part 4:
Active Listening
Part 5: Top Tips for Effective Listening
Tools & Job Aids
Interactive Activity Book containing:
Guided Activities
Your Personal Learning Journal
Skill Development Action Plan
Job Aid - Listening Tips
BONUS! 15 Listening Facts
eBook 102 pages
interactive
activity book
free tools & job aids
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